Terms and conditions

Last Updated: 08/10/2025

Welcome to Amore Oud.

These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By purchasing from Amore Oud, you agree to be bound by these Terms.

1. Business Information

Amore Oud
Registered in the United Kingdom

2. Products and Descriptions

We take great care to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color or packaging may occur. Perfume formulations may also vary slightly due to batch differences.

3. Orders and Payments

All orders are subject to availability and confirmation of payment.
We accept the following payment methods:

PayPal

Credit card

Debit card

All payments must be made in GBP (£). Orders are confirmed once payment is successfully processed.

4. Shipping and Delivery

We currently only ship within the United Kingdom.
Standard delivery times are typically 3–5 business days, though delays may occur during busy periods or due to unforeseen circumstances.

You will receive a confirmation email with tracking information once your order has been dispatched.

5. Returns and Refunds

Due to hygiene and safety reasons, we only accept returns for unopened and unused items in their original packaging.
Returns must be initiated within 15 days of delivery.

To request a return, please contact us at [insert contact email] with your order number and reason for return.
Once we receive and inspect the returned product, we will issue a refund to your original payment method within 7–10 business days.

Shipping costs are non-refundable unless the item was damaged or incorrect.

6. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please notify us within 48 hours of delivery with photo evidence. We will arrange a replacement or refund as appropriate.

7. Product Safety and Allergies

Our perfumes are made with high-quality ingredients. However, customers are advised to check the ingredient list for potential allergens before use.
Amore Oud is not responsible for allergic reactions or sensitivities that may occur.

Avoid contact with eyes and broken skin. Keep out of reach of children.

8. Limitation of Liability

To the fullest extent permitted by law, Amore Oud shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. Intellectual Property

All content, including images, text, logos, and product designs on the Amore Oud website and packaging, are the property of Amore Oud and may not be used or reproduced without permission.

10. Governing Law

These Terms and any disputes arising under them shall be governed by and interpreted in accordance with the laws of England and Wales.

11. Contact Us

For any questions or concerns, please contact our Customer Service

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